Teleservice

Reliable remote service from afar

For machines of the current scope of supply, and for selected revamped machines, UnionChemnitz offers remote diagnostics through teleservice as an option. Precondition for a smooth teleservice is a data transfer between machine and service technician without interruption.

The advantages of teleservice:

  • Reduced downtimes
  • Increased operational availability
  • Reduced long-term operating costs
  • More efficient and faster fault diagnosis and resolution as well as purchasing of spare parts
  • Reduced service costs after the warranty period
  • Reduced costs for maintenance specialists
  • Bridging language and cultural barriers
  • Increased internal problem solving capacity
Any further questions?

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T: +49 371 8741-0

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